DETAILED JOB DESCRIPTION

• Identify customer preferences and forecast consumer trends
• Evaluate supplier options according to prices, quality etc. and determine the best choices
• Discover and purchase new products and check the quality and popularity of those already on our shelves
• Negotiate terms of agreements to achieve the best deal for our company
• Ensure the timely delivery of products and compliance with the contracts of purchase
• Monitor stock levels and make plans for buying within budget
• Create reports on sales, budgets and customer satisfaction and adjust your strategies accordingly
• Forge and maintain trust relationships with suppliers to promote fair dealing
• Attend events, fairs and exhibitions to remain up-to-date with the market’s trends

WORK EXPERIENCE REQUIREMENTS: 3-5 Years of Buying & Merchandising

DETAILED JOB DESCRIPTION

BUYING, ASSORTMENT BUILDING MANAGEMENT
Creating appropriate buying plan for assigned category as per Sales targets (Sales plan, Inventory Plan and Store planograms).

• Assortment planning on a Store Level-Concept representation, Number of Options per Assortment Group, Size Optimization, Pricing Strategy for Each Category.
• Maintaining Freshness Index at store& season Launch- Creating and managing product range in line with brand marketing strategy, brand identity and consumer and product segments
• Buying based on the new OTT model and scaling it up after the pilot success.
• Attending Merchandising Meet all stakeholders including design team about season range performance. Study on how the trend is shaping and what should be the point of focus for next season.

SALES & MANAGEMENT
• Product management at right location and time.
• Educate the store team about the new collection/range being introduced.
• Take continuous store feedback which is the voice of consumer. Understand the consumer needs on a constant basis also by visiting store frequently.
• Active Merchandise management-Identifying Good & Bad sellers, Mid-season Sale, Reordering Fast movers.
• Liquidation plan for the stocks that are not selling well.

INVENTORY PLANNING
• Maintain an optimum level of inventory both in the front end and the warehouse across all Assortment Groups.
• Importance of Stocks in warehouse: Replenishment and increases flexibility in reacting to market fluctuations.
• Need to have higher flexibility and secure the OTB in order to react to Unforeseen Trends. While Trends can be forecasted, Market Conditions is Still Volatile.

STORE OPTIMISATION.
• Factors that are important while finalizing a planogram-Area of the store, Catchment of the store, RFT & Fixtures in the store, Categories planned for the store, Stock/Option density
• Maintaining DOC (Days of cover) is important here but it should be a resultant of the things that we want to maintain an optimum level of inventory both in the front end and the warehouse across all Assortment Groups.

CONSUMER INSIGHTING/TREND SPOTTING
• Understand consumers' taste and pre-empt the future expectation, Visiting market/store frequently
• Trend spotting in respect to colours, Styles, patterns, Fabrics Etc., through in various forms (Track events, Forecasting websites, Magazines, Digital Media, Public places and Institutions.
• Analysing whether New Trends will be suitable for the stores also assessing the running Trends will continue or die down
• Preparing detailed Sell thru report in different attributes, discussing during the Merchandising day with all stake holders for future month creation. Also mapping competition to see domestic hits & misses.

WORK EXPERIENCE REQUIREMENTS: 3-4 Years of Buying & Merchandising

DETAILED JOB DESCRIPTION

Roles and Responsibilities
• Overseeing the day-to-day running of the store ensuring all sections are well-maintained and appropriately staffed.
• Maintaining the store in top shape to attract customers and create better customer experience.
• Organizing highly effective marketing campaigns to create visibility and attract new customers to the store.
• Authorizing staff activities across the store (attendance, break, and leaves) by ensuring the store is sufficiently staffed across working hours.
• Ensuring Safety and Security of customers, store and staff.
Required Candidate profile
• Proven successful experience as a manager
• Powerful leading skills and business orientation
• Customer management skills
• Customer Service Skills
• Strong organizational skills
• Good communication and interpersonal skills.
• In-depth knowledge of retail store operations.
• A person who is articulate, organized, detail-oriented, tech savvy and has the ability to multi-task.

WORK EXPERIENCE REQUIREMENTS: 5-8 years of experience in managing the retail store as STORE MANAGER.

DETAILED JOB DESCRIPTION

Driving Customer centricity:
• Develops and empowers store staff to deliver and continuously improve customer satisfaction.
• Anchors customization of schemes and on-the-floor activities to suit the local customer profile / requirements.
• Ensures a pleasant retail experience for the customer through ambience, ease of shopping and effective service.
• Answers customer's complaints or inquiries and resolves customer's problems to promote good public relations
People Management:
• Ensures efficient staffing at store in line with the Brand image.
• Trains, supervises and guides store employees.
• Plans and conducts weekly sales meetings for staff to discuss latest sales techniques, new products, overall performance and other topics (s) appropriate to discuss in order to promote high morale, team spirit and company mindedness.
• Facilitate training and development of staff and maintain engagement levels of employees.
• Guide the concept managers and other team leaders in managing employees under their purview
Financial / sales performance:
• Handles P&L responsibility for the store and works towards achieving the store profitability targets. Manages the sales plan, budget and control for the store.
• Identifies and implements ideas for continuous improvement of the store / sales performance and productivity in terms of sales per square feet (SPSF).
• Keeps abreast of developments in retail sales area, by studying relevant catalogues, trade journals, sales analysis, etc. and visiting competitor stores;
• Provide feedback on sales performance of brands / products, pricing, etc. and highlights any product related complaints / concerns so that it can be addressed across stores. Organizes and implements brand building activities at the store level.
• Takes an innovative approach to improve store performance (including avenues for additional income)
Process Management:
• Maintains the appearance of the store (VM and hygiene) in order to carry the brand image.
• Plans store layout of fixtures, merchandise and displays with Product / Category team, taking into account special and seasonal promotions as well as store safety and security measures;
• Maintains all health, safety and environment standards and policies of the Company.
• Communicates and upholds all company policies, rules and regulations. Ensure adherence to all store related SOP as well as statutory requirements applicable to the store. Handle non-standard / crisis situations effectively.
• Manages the external stakeholders such as property owners / mall representatives, local regulatory bodies and community representatives. Handles any local issues such as political / regional interferences and escalates to Legal / HR / RSM as required.
• Complete reporting and documentation associated with the store: Consolidates all store related information such as sales, inventory, operating expenses, manpower numbers, hires and exits, training and engagement activities conducted, etc. and sends reports to the Regional / National Operations team as required.

WORK EXPERIENCE REQUIREMENTS: 3-5 years of experience in managing the retail store as ASSISTANT STORE MANAGER.

DETAILED JOB DESCRIPTION

Roles and Responsibilities
• Overseeing the day-to-day running of the store ensuring all sections are well-maintained and appropriately staffed.
• Maintaining the store in top shape to attract customers and create better customer experience.
• Organizing highly effective marketing campaigns to create visibility and attract new customers to the store.
• Authorizing staff activities across the store (attendance, break, and leaves) by ensuring the store is sufficiently staffed across working hours.
• Ensuring Safety and Security of customers, store and staff.
Required Candidate profile
• Proven successful experience as a junior manager Powerful leading skills and business orientation Customer management skills Customer Service Skills Strong organizational skills Good communication and interpersonal skills.
• In-depth knowledge of retail store operations.
• A person who is articulate, organized, detail-oriented, tech savvy and has the ability to multi-task.

WORK EXPERIENCE REQUIREMENTS: 2-3 years of experience in managing the retail store as JUNIOR STORE MANAGER.

DETAILED JOB DESCRIPTION

Roles and Responsibilities
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelve stocks and product displays, and the general appearance of the store.
• Investigating market trends and offering products that would appeal to customers.
• Addressing customers' requests, comments, and complaints.
• Motivating employees to achieve targets.
• Training new staff members and scheduling shifts.
Required Candidate profile
• Demonstrable experience in a supervisory capacity at a retail store, or similar.
• Exceptional interpersonal skills in dealing with employees and customers.
• In-depth knowledge of retail store operations.
• Excellent written and verbal communication skills.

WORK EXPERIENCE REQUIREMENTS: 2-3 years of experience in managing the retail store as SUPERVISOR.